Zoho Workflow Management Rules – Types of Workflows

Workflow management rules are the heart of your workflow. With the right tools, you will be able to reduce tasks, anticipate bottlenecks, and automate repetitive tasks. However, even the best-designed plans can get tripped up by unexpected events or errors by employees. A workflow management system can help you identify problems before they become full-blown problems and help you prevent lasting harm by resolving them quickly.

There are different types of workflows, based on how complicated your workflow is. Sequential workflows are the result of a series of steps that have to be completed in a sequential manner. One step cannot begin until the preceding one is completed. State-machine workflows require input from multiple team members, and frequently repeat until the task is completed. Rules-driven https://managingworkflow.org/2022/05/12/collaboration-during-all-business-processes-with-data-room-services/ workflows are a sequential process, but also include additional rules, which are typically designed as conditional “if this is the case, then that” statements. Parallel workflows tackle a series of tasks simultaneously to move them towards completion.

Zoho’s Workflow application to create and set up rules to monitor and perform any action based upon specified conditions. You can send automated emails to the person who submitted or the approver of the record when the rule triggers. A workflow rule can be used to update field values automatically.

If you’re developing workflow rules at the record level, be sure your assignment and approval processes are in place to prevent conflicting assignments. For instance, you may need to assign a different approver to incident records depending on their severity (e.g. high severity vs. low severity incidents). You can check whether there are conflicts between rules if you view the log of workflow rules. The log is accessible in the event that you have Manage Workflow Rules or the larger system logs enabled.

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